This short video, little over four minutes, discusses a recent scam call I received from individuals claiming to be Amazon. They were not of course. There are only two ways Amazon will contact customers: through email and through a customer generated request for Amazon to call them. If anyone receives one of the scam calls contact Amazon and make them aware of it. During that process they will check your account for any suspicious activity.
Amazon Prime video went down at approximately 9 p.m. Eastern Standard Time. The outage overwhelmed Amazon customer service phone lines. However, at least for me, there was a simple fix. I signed out of the Prime Video app for iOS and sign back in again, which worked.